UticaRecruiter
the smart solution for Utica jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Utica
Posted on: September 9, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What is in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLGABRIELAV on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Make Money From Home, Work From Home Job Board, No Fees To Join Work From Home, Free Jobs To Work From Home, Mommy Jobs Online, Jobseeker On Board, Shazzy Jobs, Data Entry Jobs, Part Time Data Entry Jobs, Full Time Data Entry Jobs, Data Entry Clerk, Work From Home, Work At Home Jobs, Call Center, Customer Service, Paid Surveys, Make Money Online, Find Legitimate Jobs At Home, Affiliate Program, Be Your Own Boss, Customer Service Jobs At Homes, Find Me A Work From Home, How To Make Money From Home, Shasmi Beauty, Skin Care Regimen, Independent Beauty Sales Consultant.

Keywords: Mommy Jobs Online, Utica , Seasonal Partner Services Representative (Remote), Sales , Utica, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Insurance - Entry Level Sales Training Provided
Description: About the JobBankers Life is currently hiring Insurance Agents / Insurance Sales Professionals We're looking for motivated leaders with strong management skills, a proven track record of success, and (more...)
Company: Bankers Life
Location: Schenectady
Posted on: 09/22/2018

Business to Business Appointment Setting
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique
Company: TeleReach Corporate
Location: Troy
Posted on: 09/22/2018

Sales Agent - Remote
Description: SALES AGENTS NEEDED 300 to 1,000 per week, part-time or full-time If you stink at selling and hate pressuring people, trying to convince them to buy stuff they
Company: NuMedia
Location: Troy
Posted on: 09/25/2018


Inbound customer Service Agent
Description: Inbound Customer Service Agent We are looking for energetic, friendly, articulate, self-directed customer care advocates. You will answer customer 039 s
Company: MJOL Staffing
Location: Schenectady
Posted on: 09/25/2018

Seasonal Customer Service Representative
Description: The Suburban Contact Center located in Syracuse, NY has several openings for Seasonal Customer Service Representatives. Why Suburban ul li Do you enjoy working for a company that acts with COMMITMENT (more...)
Company: Suburban Propane
Location: Syracuse
Posted on: 09/22/2018

Part Time Sales - Flexible work schedule - Apply Now, Start Within the Week- $15.50 base-appt.
Description: Part Time Sales - Flexible work schedule - Apply Now, Start Within the Week br br br br As we head into the final quarter of the year, we have an immediate need for additional sales representatives. (more...)
Company: Vector Marketing
Location: Syracuse
Posted on: 09/23/2018

Data Sales Account Manager
Description: Data Sales Account Manager At Pitney Bowes, we do the right thing, the right way.As a a Data Sales Account Manager for Pitney Bowes, you can too.We have amazing people who are the driving force, the inspiration (more...)
Company: Pitney Bowes
Location: Troy
Posted on: 09/22/2018

Customer Service Representative
Description: Location: United States-New York-Utica-5701 Horatio Street Utica 13502 GET TO KNOW ALORICAAt Alorica, we only do one thing make lives better, one interaction at a time. We re a global leader in customer (more...)
Company: Alorica
Location: Utica
Posted on: 09/25/2018

Call Center Agents
Description: We are the world 039 s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both (more...)
Company: MOMMY JOBS ONLINE
Location: Schenectady
Posted on: 09/23/2018

Event Ticketing & Sales Program
Description: Mommy Jobs Online agents on the Event Ticketing Sales Program will take inbound customer service calls and will talk to buyers and sellers to answer questions and to ensure that every customer interaction (more...)
Company: Mommy Jobs Online
Location: Schenectady
Posted on: 09/25/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

Utica RSS job feeds