Customer Service Representative
Company: Demo Regression Test Automation
Location: Albany
Posted on: April 1, 2026
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Job Description:
Responsible for supporting the company's sales goals through
good customer service, maintaining quality relations with existing
accounts, and providing sales coverage by performing the following
duties: • Applies knowledge of company products/services to
efficiently process customer information, and respond to inquiries
and complaints in a diplomatic manner. • Builds and maintains
quality relations with assigned customers. • Contacts customers via
telephone or correspondence as frequently as necessary to meet
goals. • Maintains updated, organized files on all assigned
customers. • Completes and submits required documentation. •
Contacts customers to obtain missing information or data to ensure
an accurate customer database. • Traces and expedites late orders
to ensure customer satisfaction. • Trains new Customer Service
Representatives as requested. • Performs other related duties as
assigned.
Keywords: Demo Regression Test Automation, Utica , Customer Service Representative, Sales , Albany, New York
