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Continuous Quality Improvement Specialist

Company: Helio Health
Location: Utica
Posted on: January 25, 2023

Job Description:

Continuous Quality Improvement Specialist

Job Locations

US-NY-Syracuse - US-NY-Binghamton - US-NY-Rochester - US-NY-Utica


Quality Improvement

Position Type

Regular Full-Time

Work Arrangement





Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Continuous Quality Improvement Specialist (CQI Specialist) will provide administrative support to our Compliance Program. The CQI Specialist will work on a Full-Time basis out of a Helio Health program located in any of the following cities: Syracuse, Rochester, Utica, or Binghamton, NY. In addition to Helio Health's comprehensive benefits package, this position is eligible for up to a $1,500.00 Sign-On incentive!


  • Gather and analyze data relevant to the continuous quality improvement of Helio Health programs.
  • Review and make recommendations to program and leadership staff based on data gathered and, or trends identified, to enable data analysis to inform clinical practices.
  • Conduct audits of all Helio Health's programs on a scheduled rotation and review audit findings with program leadership, Division Directors, Service Directors, and Officers as appropriate.
  • Conduct on-site reviews and visits of programs to assess whether services are being delivered in a manner that is consistent with organizational standards (facilities, clinical practices, etc.).
  • Assist with internal investigations and reviews as needed.
  • Assist with efforts to comply with investigations conducted by external parties.
  • Attend Incident Review Committee and Compliance Committee meetings.
  • Other duties as assigned.


  • Bachelor's degree required; Master's degree preferred.
  • Two years' experience in Substance Use Disorders, Mental Health, primary care, human services, and/or Health Information Technology required.
  • Qualified Health Professional preferred.
  • An equivalent combination of experience and training may be a substitute for the above.
  • Proficient with computers and computer applications including, Excel, PowerPoint, and Word.
  • Must possess a valid New York State driver's license. Our Comprehensive Employee Benefits Package Includes:
    • Health insurance including dental and vision for employees and families.
    • Paid Vacation and Sick leave - No Waiting Period for accruals.
    • Paid holidays, including a floating birthday holiday.
    • 401(k) plan with up to 5% company match.
    • Company paid short-term disability insurance.
    • Company sponsored life insurance.
    • Employee Assistance Program (EAP). Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Keywords: Helio Health, Utica , Continuous Quality Improvement Specialist, Other , Utica, New York

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