Adjustor I
Company: NBT Bank
Location: Utica
Posted on: January 19, 2023
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Job Description:
Responsible for contacting customers with delinquent consumer
and residential mortgage accounts. Researches, maintains and
processes account transactions. Recommends foreclosure,
repossession and or accounts for legal. Works with internal and
external customers, and branch personnel to resolve problems or
answer questions that may arise. Researches lost or mis-posted
payments for customer accounts. Reviews collateral prior to any
actions the Bank may take. Reviews with supervisor and/or
department manager any problem accounts. Prepares reports and
maintain appropriate files as needed.
Education and Experience:
* High School Graduate or GED
* Customer service experience preferred
Skills and Abilities:
* Good communication skills.
* PC skills with proficiency in word and excel.
* Ability to negotiate
Unique Job Characteristics and Requirements:
Some evening hours required.
Keywords: NBT Bank, Utica , Adjustor I, Other , Utica, New York
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