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Referral Coordinator

Company: Mohawk Valley Health Systems
Location: Utica
Posted on: November 16, 2021

Job Description:

POSITION SUMMARY:Under the general supervision of the Clinical Operations Manager, the Referral Specialist processes Family Medicine Center patient PCP referrals to subspecialty providers, therapies, or services. This position also tracks all Family Medicine Center referrals and follows up on any issues pertaining to them. The Referral Specialist must understand the elements of managed care referrals and keep pace with continually changing payor regulations related to the approval of referrals to various types of service. QUALIFICATIONS:Skills: A referral specialist must be highly organized and capable of managing multiple priorities. A referral specialist must also be a skilled database user and possess strong verbal and written communication skills. A customer service oriented professional, a referral specialist must exhibit a strong desire to effectively meet the needs of patients and demonstrate the sound judgment necessary to do so. In general, a referral specialist must be a detail-oriented, self-motivated, resourceful, and reliable person committed to serving the referral needs of a diverse patient population.Education: Bachelors degree with coursework in medical terminology, billing, or medical office administration preferred.Experience: Two- or three-years experience working with health plan insurance and health care finance required. Excellent computer skills are a must.KNOWLEDGE, SKILLS AND ABILITIES (KSA):Individuals must possess the knowledge, skills and abilities listed or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and possess the necessary physical requirements with or without the aid of mechanical devices, to safely perform the essential functions of the job.

Keywords: Mohawk Valley Health Systems, Utica , Referral Coordinator, Other , Utica, New York

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