Programmatic Training Specialist

Company: Upstate Cerebral Palsy
Location: Utica
Posted on: June 8, 2021

Job Description:

Essential Responsibilities

Activities include but are not limited to the following:

• Organize and facilitate orientation sessions for new hires.
• Serve as point of contact for orientation for new staff and trainers.
• Assist in maintaining the training database for all Agency trainings.
• Assist in scanning training records.
• Direct structured learning experiences in program.
• Plan, organize, and implement a range of training activities.
• Schedule classes based on availability of classrooms, equipment, and instructors.
• Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
• Train and coach new hires as well as existing employees.
• Conduct general and divisional orientation sessions to assess level of skills.
• Complete ongoing, on-site observation and assessments of skills of new hires while shadowing them on their assigned shifts (weekend, evenings, etc) at their program location.
• Help existing employees improve on or enhance existing skills while in program.
• Train and develop managers in coaching skills.
• Assist management team training existing staff on critical competencies, such as conflict resolution, time management, etc
• Monitor, evaluate, and record training activities and program effectiveness.
• Create monitored simulations and problem-solving scenarios.
• Evaluate training materials prepared by curriculum development, such as outlines, text, and handouts and offer suggestions for improvement.
• Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
• Adhere to mandatory abuse reporting laws and HIPPA requirements.
• Stay abreast of the new trends and tools in employee development.
• Acts as a liaison between training department and program to ensure consistent processes are being followed on site.
• Assist in standardizing processes across the agency.

REQUIRED ABILITIES

• Demonstrated training ability in large groups using variety of delivery methods to ensure knowledge transfer.
• Strong one on one coaching and mentoring skills.
• Strong attention to detail.
• Able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments, which may include varied shifts.
• Professionalism in all interactions.
• Sound decision making.
• Strong organizational skills.
• Use of good judgment based on regulatory and quality standards.
• Maintain professional boundaries and confidentiality.
• Exercise tact, discretion and judgment in working with a variety of people.
• Must possess the ability to make independent decisions when circumstances are warranted.
• Must be able to manage and cope in situations that are sometimes stressful.
• Must be energetic and team oriented.
• Strong customer service skills.
• Effective verbal, written and interpersonal skills.
• Familiarity with traditional and modern training methods, tools and techniques.
• Ability to present complex information to a variety of audiences.

EDUCATIONAL REQUIREMENTS/ QUALIFICATIONS/ EXPERIENCE

• BS degree in Education, Training, HR or related field.
• Minimum three years' experience in adult education or orientation coordination.
• Intermediate Computer Skills (Windows, Outlook, Adobe Acrobat, Internet Browser, Word and Excel).
• This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities).
• Travel is required. Must have a valid NYS Driver's License.

Keywords: Upstate Cerebral Palsy, Utica , Programmatic Training Specialist, Other , Utica, New York