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Programmatic Training Specialist

Company: Upstate Cerebral Palsy
Location: Utica
Posted on: June 8, 2021

Job Description:

Essential Responsibilities

Activities include but are not limited to the following:

  • Organize and facilitate orientation sessions for new hires.
  • Serve as point of contact for orientation for new staff and trainers.
  • Assist in maintaining the training database for all Agency trainings.
  • Assist in scanning training records.
  • Direct structured learning experiences in program.
  • Plan, organize, and implement a range of training activities.
  • Schedule classes based on availability of classrooms, equipment, and instructors.
  • Present information, using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos and lectures.
  • Train and coach new hires as well as existing employees.
  • Conduct general and divisional orientation sessions to assess level of skills.
  • Complete ongoing, on-site observation and assessments of skills of new hires while shadowing them on their assigned shifts (weekend, evenings, etc) at their program location.
  • Help existing employees improve on or enhance existing skills while in program.
  • Train and develop managers in coaching skills.
  • Assist management team training existing staff on critical competencies, such as conflict resolution, time management, etc
  • Monitor, evaluate, and record training activities and program effectiveness.
  • Create monitored simulations and problem-solving scenarios.
  • Evaluate training materials prepared by curriculum development, such as outlines, text, and handouts and offer suggestions for improvement.
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior.
  • Adhere to mandatory abuse reporting laws and HIPPA requirements.
  • Stay abreast of the new trends and tools in employee development.
  • Acts as a liaison between training department and program to ensure consistent processes are being followed on site.
  • Assist in standardizing processes across the agency.


  • Demonstrated training ability in large groups using variety of delivery methods to ensure knowledge transfer.
  • Strong one on one coaching and mentoring skills.
  • Strong attention to detail.
  • Able to manage time independently, adhering to all deadlines including unexpected demands for information and/or additional assignments, which may include varied shifts.
  • Professionalism in all interactions.
  • Sound decision making.
  • Strong organizational skills.
  • Use of good judgment based on regulatory and quality standards.
  • Maintain professional boundaries and confidentiality.
  • Exercise tact, discretion and judgment in working with a variety of people.
  • Must possess the ability to make independent decisions when circumstances are warranted.
  • Must be able to manage and cope in situations that are sometimes stressful.
  • Must be energetic and team oriented.
  • Strong customer service skills.
  • Effective verbal, written and interpersonal skills.
  • Familiarity with traditional and modern training methods, tools and techniques.
  • Ability to present complex information to a variety of audiences.


  • BS degree in Education, Training, HR or related field.
  • Minimum three years' experience in adult education or orientation coordination.
  • Intermediate Computer Skills (Windows, Outlook, Adobe Acrobat, Internet Browser, Word and Excel).
  • This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities).
  • Travel is required. Must have a valid NYS Driver's License.

Keywords: Upstate Cerebral Palsy, Utica , Programmatic Training Specialist, Other , Utica, New York

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