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Migration Technician - Contract

Company: Zones, Inc.
Location: Utica
Posted on: June 6, 2021

Job Description:

Position Overview

Location: Amsterdam, NY

Term: 3- 6 month contract with potential to extend.

Hours: 1st shift Mon-Friday

Pay: $18-21/hr commensurate with exp + medical benefits

The Migration Technician will provide hardware/software/structure cabling, technical service, installation, configuration, and problem resolution in Customer's specified PC/network/infrastructure environment. They will assist Customer in completing proper inventory and asset recording processes, as defined by Customer and shall provide a summarized report, including all specifications identified by Customer. The Migration Technician will work directly with Project Team as well as Customer Personnel.

Responsibilities:

  • Install, configure and support new hardware and software for Customer.
  • Ensure proper tracking and maintenance of hardware and software systems utilized by Customer's personnel
  • Act as the liaison between Customer Personnel and Customer end users, including, but not limited to, directly interacting with Customer end users to schedule time to perform Services in order to ensure limited impact to Customer operations or patient care.
  • Follow specific instructions provided by Customer Personnel and/or Project Team to troubleshoot and upgrade Customer's IT workstations.
  • Provide technical support to Customer end users as needed, including, but not limited to, scheduling time directly with Customer end users to recover hardware and/or software as well as provide new hardware in the event of an error, ensuring printing systems are loaded and performing correctly, and validating all applicable software has been removed properly. .
  • Scan in and pack up legacy equipment at the end of each shift in alignment with Customer standards provided by Customer prior to beginning performance.
  • Provide input for summarized reporting provided to Customer Personnel by Project Team at the end of each shift, including all information requested by Customer.
  • Provide documentation for certain Customer end-users to record successful hardware and/or software replacement and operational functionality. Customer's end-users will sign-off on such documentation and Consultant will store the completed documentation within a file-share accessible by both Consultant and Customer.
  • Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
  • Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the Customer.
  • Other duties as assigned.

We are seeking candidates with the following experience and skills

  • High School diploma or equivalent Associates degree preferred and experience with PC systems, related peripherals and common software programs and Operating Systems.
  • Familiarity with standard Windows O/S and Office suites.
  • Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer, including vendor warranties.
  • Ability to perform final configuration tasks on customer premise.
  • Experience with desktop hardware.
  • Experience with structure cabling.
  • Excellent customer service and communication skills
  • Ability to lift 50 lbs.

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

Zones nfrastructure, the Services Company of Zones, is a collaborative team of more than 700 technology architects, engineers, technicians, and specialists that designs, builds, and operates IT solutions. Our focus on insight, execution, and results has helped us become the First Choice for ITTM for many of today's top brands.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

Keywords: Zones, Inc., Utica , Migration Technician - Contract, Other , Utica, New York

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