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Residential Manager - Overnight- Split between Utica and Rome Locations

Company: Upstate Cerebral Palsy
Location: Utica
Posted on: June 4, 2021

Job Description:


The Shift Supervisor is responsible for overseeing the daily shift operations of the residential facility, coordinating staff training and orientation. Working in a team environment, the Shift Supervisor will ensure the services provided will enrich the lives of our individuals. The Shift Supervisor will ensure all records and reports are completed. The Shift Supervisor will monitor the operation and condition of the building and supplies. When necessary, the Shift Supervisor will perform the duties of the Residence Counselor. The Shift Supervisor will also advocate for the individuals to be fully integrated into community life.


Activities include but are not limited to the following:

* Act as a role model demonstrating positive communication and good social skills and emotional intelligence. * Ensure Individual Program Plan (IPP) is implemented and documented. * Ensure the accomplishment of individual's goals and behavior plans. * Oversee the safety and well-being of the individuals. * Maintain the timely completion of all records and reports, as directed by the Program Manager. * Supervise the daily shift operations of the residence. * Problem-solve daily shift issues and/or conflicts as part of the site leadership team. * Ensure effective communication of daily work information and expectations. * Maintain site staffing schedules and coverage, under the direction of the Program Manager. * Provide coaching and counseling of Resident Counselors to enhance the individual and team performance, as directed by the Program Manager. * Complete 90-day and annual DSP evaluations of Residence Counselors for approval by Program Manager. * Assist with interviews for staff vacancies as requested by Program Manager. * Arrange and assist with on-site orientation and training activities of all site staff members. * Perform duties of the Residence Counselor, as needed, including personal care. * Maintain accurate purchasing records, petty cash and personal funds. * Establish and effective contact with all vendors. * Adhere to mandatory reporting requirements and HIPAA regulations. * Monitor operation and condition of the residential facility and supplies, ensuring building security. * Participate in activities as part of the treatment team that may include meetings, trainings and committees. * Develop and maintain an effective communication network with the individuals, program staff, families, community agencies, and other Agency departments. * Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the Agency's culture, values and mission. * Ensure compliance with all pertinent government and agency regulations and operating standards.


* High School Diploma required, Associates degree or BS/BA in Human Services or related field preferred. * Minimum of one (1) year of experience in Management and/or Human Services. * Two-Step TB test required, Step 1 required prior to first day of employment * Driving is required. Must have a valid, unrestricted New York State driver's license. * This position has regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under OPWDD (Office for People with Developmental Disabilities).


* Maintain professional boundaries and confidentiality. * Regularly attend scheduled shifts and meetings, being punctual. * When reporting for duty, meetings, or trainings be in a condition suitable for assuming responsibilities of the position. * Exercise tact, discretion and judgment in working with a variety of people. * Legible handwriting.


* Knowledge of basic computer programs (Including all Windows program, Outlook, Adobe Acrobat, Internet Browser, Access, Word and Excel) * Ability to complete and maintain certification in First-Aid/CPR * Ability to complete and maintain certification in physical restraint program (SCIP-R) * Ability to complete and maintain AMAP certification.


* Occasional exposure to inclement weather conditions while transporting individuals from buildings to vehicles, or vice versa. * Potential exposure to profanity, violent and/or offensive behaviors from clients. * May be exposed to verbal and physical aggression of individuals * OSHA Exposure Category I: Job related tasks involve exposure to blood, body fluids, tissue or the potential for skin or mucous membrane contact from spills or splashes of these substances. May have exposure to unpredictable individuals and situations when working at Upstate Cerebral Palsy sites.


* Ability to lift and/or assist individuals * Ability to walk, bend, squat. * Ability to turn in the knees, back wrists and shoulders. * Ability to twist upper body. * Ability to grasp and reach with both hands, including simple, firm and fine manipulation. * Ability to push and pull * Climb and descend stairs. * Must be able to sit or stand for long periods of time. * Must be able to move and react quickly. * Must be able to lift 60lbs. * Must be able to travel locally and regionally. * Must have full sight and hearing with fluency in the English language. * Must possess the ability to make independent decisions when circumstances are warranted. * Must be able to manage and cope in sometimes stressful situations. * Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions of the position without compromising the work-flow and efficiency.


All staff, individuals at sites, visitors, family members, vendors, various regulatory and professional agencies.

SUPERVISED BY: Program Manager

Keywords: Upstate Cerebral Palsy, Utica , Residential Manager - Overnight- Split between Utica and Rome Locations, Other , Utica, New York

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