Restaurant Manager for Upscale-Casual Concept

Company: Goodwin Recruiting
Location: Utica
Posted on: June 4, 2021

Job Description:

Are you an enthusiastic, self-starting, passionate professional who is all about the guest? Do you love building teams and instilling a positive culture? If so, then we want to talk to you. We are looking for qualified candidates with 2-4 years of experience leading outstanding front-of-the-house teams in an upscale, casual setting.

Restaurant Manager Responsibilities:

• Coordinate daily Front-of-the-House and Back-of-the-House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils, and cleaning products
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly, and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Restaurant Manager Qualifications:

• Effective communication skills
• Proficient in Microsoft Word
• Culinary experience a plus
• Ability to lead and mentor a team

Keywords: Goodwin Recruiting, Utica , Restaurant Manager for Upscale-Casual Concept, Other , Utica, New York