Manager Applications Development-002835
Company: Univera Healthcare
Posted on: June 4, 2021
The Manager, Applications Development is responsible for
overseeing and evaluating the work of IT staff in both the
development of new applications as well as updates, fixes, and
revisions to existing production systems. Key responsibilities
include developing and maintaining relationships with business
stakeholders to understand their operating processes, challenges,
and strategic plans - in order to ensure the appropriate
technologies are developed and implemented. Additional
responsibilities include supporting the team in monitoring and
maintaining system uptime and availability as well as driving
appropriate response times for service requests - ensuring that
production incidents remain in-line with defined service level
The Manager is also responsible for driving the planning,
coordination, and execution of development and implementation of
strategic technical solutions for their application portfolio. This
includes the analysis of overall systems architecture, including
hardware and software requirements, system extensibility,
interoperability and security, costs, and other operational
To achieve these goals, the Manager leads their technical staff
(generally a team of between 5 and 10 employees, including
employees working out of our regional offices across New York
State) - recruiting, selecting, orientating, training, and coaching
with the intent to empower them to produce their best possible
work. Through coaching, mentoring, and establishment and
maintenance of team and employee goals, the Manager supports their
employees' continual development. The Manager evaluates and
appraises staff performance on a regular basis, making
recommendations for merit increase, advancements, and performance
Overall accountability for IT-related aspects of a defined
portfolio of applications
Overall responsibility for the governance and oversight of the
Enterprise Software Development Lifecycle (eSDLC) within their
team. Supports team members in applying best practices throughout
the analysis, estimation, design, development, and deployment of
new software and systems.
Acts as IT Product Owner, driving platform currency,
vulnerability remediation, and other departmental requirements.
Supports the Team Product Owner and/or IT Business Analyst in
the process of reviewing backlog items and consulting with
executive sponsors, submitters, and/or user representatives to
clarify intent, discuss problem areas, and consider alternate
In partnership with key stakeholders throughout the business,
drives the improvement of process efficiency and work product
output within their respective department.
Responsible for the oversight of all production support
activities including change management, incident management, and
on-call scheduling. Serves as escalation point-of-contact for
issues and incidents within their portfolio.
Responsible for leadership and/or sponsorship of corporate
strategic projects to ensure execution, budget, schedule, quality,
and other business objectives are met.
Responsible for management of multiple competing priorities,
covering project, maintenance, and production support work.
Serves as vendor relations point-of-contact for any third-party
software platforms within their portfolio.
Fosters an environment of continuous improvement, developing
metrics, standards, and governance controls required to manage
their development teams.
Ensures proper, efficient, and cost-effective utilization of
Ensures that department practices comply with federal and state
laws as well as corporate policies. Ensures effective utilization
and availability of material resources by planning, budgeting, and
maintaining operational costs within corporate guidelines.
Consistently demonstrates high standards of integrity by
supporting the Lifetime Healthcare Companies' mission and values
and adhering to the Corporate Code of Conduct and Leading to the
Lifetime Way values and beliefs.
Maintains high regard for member privacy in accordance with
corporate privacy policies and procedures.
Maintains knowledge of all relevant legislative and regulatory
mandates and ensures that all activities are in compliance with
Conducts periodic staff meetings and individual 1:1s to
facilitate timely distribution and education related to
departmental and Ethics/Compliance information.
Regular and reliable attendance is expected and required.
- Performs other functions as assigned by management.
Bachelor's degree in Computer Science, Information Technology,
or relevant field and five years of related work experience, with
preference for candidates with at least two years of staff
management experience. Master's preferred.
In lieu of degree, an additional four years of related work
experience is required.
Demonstrated ability to handle competing priorities &
initiatives, quickly changing priorities, and high customer
Demonstrated analytical, diagnostic, and problem-solving
Demonstrated expertise in project planning and project
Demonstrated experience managing and motivating technical
Demonstrated knowledge and experience in structured systems
analysis and design, building user relationships, data gathering
techniques, and management information systems.
Demonstrated knowledge of relevant programming or job control
Demonstrated knowledge of structured programming techniques.
- Demonstrated knowledge of Agile and Waterfall SDLCs.
Ability to travel across regions
The Lifetime Healthcare Companies aims to attract the best
talent from diverse socioeconomic, cultural and experiential
backgrounds, to diversify our workforce and best reflect the
communities we serve.
Our mission is to foster an environment where diversity and
inclusion are explicitly recognized as fundamental parts of our
organizational culture. We believe that diversity of thought and
background drives innovation which enables us to provide
leading-edge healthcare insurance and services. With that mission
in mind, we recruit the best candidates from all communities, to
diversify and strengthen our workforce.
OUR COMPANY CULTURE:
Employees are united by our Lifetime Way Values & Behaviors that
include compassion, pride, excellence, innovation and having fun!
We aim to be an employer of choice by valuing workforce diversity,
innovative thinking, employee development, and by offering
competitive compensation and benefits.
In support of the Americans with Disabilities Act, this job
description lists only those responsibilities and qualifications
deemed essential to the position.
Equal Opportunity Employer
Keywords: Univera Healthcare, Utica , Manager Applications Development-002835, Other , Utica, New York
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