IT Subject Matter Expert

Company: Contact Government Services, LLC
Location: Albany
Posted on: January 18, 2026

Job Description:

Job Description Job Description IT Subject Matter Expert Employment Type: Full Time, Experienced level Department: Information Technology As an IT Subject Matter Expert (SME), for CGS, you will provide expertise in application and systems software to a variety of key stakeholders. You will undertake an analysis of complex hardware, software, and telecommunication systems in order to help define processes and procedures for use cases across departments. To do so, you will assist with and consult on the design, development, documentation, and delivery of standard operating procedures, presentations, and insight/training materials to a wide range of audiences. A successful candidate for this position must possess a high degree of technical experience and performance in situations requiring a broad range of knowledge and skills. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Assess and, as necessary, re-define procedures and/or standards using your knowledge and best practices - Work with a wide range of key stakeholders and system users to enhance understanding of agency systems - Work with IT and Business experts to coordinate program goals, requirements, performance analysis, and innovation projects - Provide recommendations for improvements in the IT systems and other business ventures - Develop procedures, manuals, and other documentation for process and technology needs - Define how information systems may be upgraded or replaced - Support the operation and maintenance of complex IT systems Qualifications: - Bachelor’s degree in Computer Science or related field - 5 years’ experience in OBIEE, Oracle Forms, and Oracle Reports - Must be a US Citizen - Must be able to obtain a clearance - Knowledge of data governance, data management, data modeling, data cleansing, data extraction and transformation, data analysis, data migration, data integration, and data mapping - 7 years of experience with PL/SQL - Experience with Agile Methodology is highly desired - Experience with Data Analytics tools, (i.e.: ADVANA) is highly desired - Experience with a UNIX OS is highly desired - Experience with Java is highly desired - Experience with SFTO is highly desired - Experience with APEX is highly desired Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join -our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Keywords: Contact Government Services, LLC, Utica , IT Subject Matter Expert, IT / Software / Systems , Albany, New York