UticaRecruiter Since 2001
the smart solution for Utica jobs

Technical Support Analyst

Company: NPAworldwide Recruitment Network
Location: Utica
Posted on: November 15, 2021

Job Description:


Job #: 44238 Title: Technical Support Analyst Job Location: Utica, New York - United States Employment Type: Salary: $45,000.00 - $55,000.00 - US Dollars - Yearly Employer Will Recruit From: Regional Relocation Paid?: NO WHY IS THIS A GREAT OPPORTUNITY? Culture (great place to work):
Stable - $1.3 billion in assets
The feeling that what you DO every day matters and MAKES a difference
Business casual - pretty much all year long
Growth opportunities for every level of employee
Benefits package including pension and 401k
10 holidays


  • Serve as first point of contact for support desk (password resets, equipment troubleshooting).
  • Escalate tickets as necessary.
  • Track progress and resolution of customer issues thru ticketing system.
  • Provide on-call support for non-business hours.
  • Image computers, set up desktops, monitors, and desk phones. QUALIFICATIONS MUST have:
    • Minimum Associated Degree
    • 3-5 years` experience with troubleshooting, problem solving.
    • Knowledgeable with Microsoft Office Suite
    • Excellent communication skills Education:
      University - Associate`s Degree/Graduate Diploma/2 Years

Keywords: NPAworldwide Recruitment Network, Utica , Technical Support Analyst, IT / Software / Systems , Utica, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Utica RSS job feeds