Technical Service Representative
Company: ECR International, Inc.
Posted on: November 12, 2021
ECR International, Inc. ECR International, Inc. is a subsidiary
of Granby Industries LP, a Canadian manufacturer and supplier of
heating products and storage tanks. ECR International manufactures
and provides heating and cooling products under a family of brand
names in North America with two facilities in upstate NY and
distribution throughout the US and Canada. ECR serves the needs of
its customer through quality products, modern innovation and
reliable service. ECR is seeking a Technical Service
Representative. Key Roles Include: The ideal candidate will be
interacting with customers on a daily basis with technical support
via phone, possible job site locations supporting the needs of the
customer. The candidate will also support Education and Training.
This training will be focused to distributors, installation and
service contractors on any one of the multiple ECR brands.
Qualifications: Past experience with Service & Installation with
5-7 years in the HVAC industry and knowledge of heating & cooling
equipment. That will include electrical components, combustion and
controls with a good working mechanical background. The candidate
has to be willing to travel with in North America with possible
overnights when required. Required Skills: Candidate should be well
organized, motivated, and able to multi-task with a past history of
Technical Service skills to be utilized in this position. That will
include strong oral, written and communication, experience in Power
Point development. Microsoft Word and Excel a plus. Benefits: ECR
International, Inc. offers the correct candidate a competitive
salary, full company benefits including health insurance, paid
vacation, 401K and profit sharing.
Keywords: ECR International, Inc., Utica , Technical Service Representative, IT / Software / Systems , Utica, New York
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