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Technical Service Representative

Company: ECR International, Inc.
Location: Utica
Posted on: November 12, 2021

Job Description:

ECR International, Inc. ECR International, Inc. is a subsidiary of Granby Industries LP, a Canadian manufacturer and supplier of heating products and storage tanks. ECR International manufactures and provides heating and cooling products under a family of brand names in North America with two facilities in upstate NY and distribution throughout the US and Canada. ECR serves the needs of its customer through quality products, modern innovation and reliable service. ECR is seeking a Technical Service Representative. Key Roles Include: The ideal candidate will be interacting with customers on a daily basis with technical support via phone, possible job site locations supporting the needs of the customer. The candidate will also support Education and Training. This training will be focused to distributors, installation and service contractors on any one of the multiple ECR brands. Qualifications: Past experience with Service & Installation with 5-7 years in the HVAC industry and knowledge of heating & cooling equipment. That will include electrical components, combustion and controls with a good working mechanical background. The candidate has to be willing to travel with in North America with possible overnights when required. Required Skills: Candidate should be well organized, motivated, and able to multi-task with a past history of Technical Service skills to be utilized in this position. That will include strong oral, written and communication, experience in Power Point development. Microsoft Word and Excel a plus. Benefits: ECR International, Inc. offers the correct candidate a competitive salary, full company benefits including health insurance, paid vacation, 401K and profit sharing.

Keywords: ECR International, Inc., Utica , Technical Service Representative, IT / Software / Systems , Utica, New York

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