Workforce Development Manager

Company: The Arc Jefferson St Lawrence
Location: Canton
Posted on: April 1, 2026

Job Description:

Position Type/Expected Hours of Work – Flexible to the needs of the program, may include evening and weekend hours. Qualifications - Bachelor’s Degree preferred in rehabilitation counseling, social work, human services, psychology, business, or related field with at least 1 year experience in workforce development, vocational rehabilitation, or supported employment programs. Or at minimum a high school diploma with 3 years of experience in workforce development, vocational rehabilitation, or supported employment programs. Experience conducting vocational assessments and writing evaluations is preferred. Supervisory or leadership experience is also preferred. Valid acceptable NYS Driver’s License. Relevant Certifications – None Work Authorization/Security Clearance – Authorized to work in the United States. Summary/Objective – Supervision of the Employment Engagement Specialists. This role is responsible for assessing and qualifying individuals for the AbilityOne program, ensuring high-quality employment outcomes for adults- particularly those with mental health conditions or other barriers to employment. The manager provides leadership, program oversight, employer engagement strategy, compliance monitoring, and completes vocational evaluations and documentation in accordance with program and contractual requirements. Essential Functions – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervise and support the Employment Engagement Specialist, providing coaching, performance management, and professional development. Ensure Services align with organizational mission, OMH requirements, and AbilityOne program standards. Monitor program outcomes and implement continuous improvement strategies. Conduct vocational assessments and determine eligibility for the AbilityOne program. Complete require evaluations, documentations, and compliance reports. Maintain accurate records in accordance with Federal, state, and contractual guidelines. Ensure participants meet eligibility criteria and support ongoing compliance standards. Develop employer engagement strategies to create meaningful employment opportunities. Cultivate relationships with community partners, businesses, and referral sources. Support job placement, retention, and career advancements initiatives. Analyze labor trends to inform program direction. Oversee program documentation, grant reporting, and contract compliance. Monitor performance benchmarks and funding deliverables Assist with audits and ensure adherence to AbilityOne and other regulatory requirements. Support complex participants cases and provide guidance on vocational planning. Represent the organization at community meeting, workforce boards, and stakeholder events. Promote inclusive hiring and workforce integration practices. Competencies – Ethical Conduct Time Management Organization Skills Communication Teamwork Professionalism Responsibility Leadership Personal Effectiveness/Credibility Supervisory Responsibility – Supervision of the Employment Engagement Specialist across both counties. Travel - Travel in and around Jefferson County and St. Lawrence County is expected for this position. Work Environment - This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling more than 30 pounds. Other Duties – This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs. AAP/EEO Statement – The Arc Jefferson – St. Lawrence has and will continue to provide all employees and applicants’ equal opportunity in the manner provided by law in all aspects of employment regardless of their age, race, creed, color, national origin, sexual orientation, disability, genetic predisposition, or carrier status, or marital status. These individuals will be recruited, referred for hiring consideration, and employed regarding the positive and appropriate utilization of their skills and capabilities. Qualified employees will be afforded non-discriminatory consideration for promotion and job advancement, and there will be no discrimination regarding assignments, rates of pay, promotions, transfers, training, termination, accessibility, working conditions, and benefits.

Keywords: The Arc Jefferson St Lawrence, Utica , Workforce Development Manager, Human Resources , Canton, New York