Outreach Specialist

Company: Center for Community Alternatives
Location: Syracuse
Posted on: February 16, 2026

Job Description:

Job Description Job Description About theOrganization Centerfor Community Alternatives (CCA) supports and builds power with peopleacross New York State who have been affected by mass incarceration,criminalization and community disinvestment. Through a statewide network ofdirect services, advocacy and organizing, and by supporting the leadership ofdirectly-impacted people, we advance civil and human rights for all NewYorkers. CCA works to build a world where everyone has what they need tothrive. WhyJoin the Team? At CCA,we are committed to fair transparent pay, and we strive to provide competitivemarket-informed compensation. The successful candidate's salary is determinedby the combination of knowledge, skills, competencies, experience, andgeography. Our goal is to continue to make CCA one of the mostdesirable nonprofit places at which to work, and in part, recognize theimportance of work-life balance. Job Summary: Responsible for outreach, recruitment, screening, program eligibility assessment, orientation, program intake, and enrollment of participants in Parenting/Fatherhood Skills, Cognitive Behavioral Intervention (CBI) and Workforce programming. Makes appropriate referrals to facility, CCA and community services, including health, mental health, housing, recovery support, employment, and education. Participate in community outreach activities such as resource fairs and tabling events. Duties and Responsibilities: Conduct outreach, recruitment, program eligibility assessment, orientation, intake, and enrollment of participants, incorporating person-centered and trauma informed principles, while following all CCA and funder requirements. Obtain necessary eligibility documentation required for establishing eligibility of participants. Represent the agency at outreach events, resource fairs, and activities including presentations and tabling (occasionally outside of normal business hours). Maintain awareness of recruitment and enrollment goal progress and contribute to accomplishing established metrics of success. Complete NYCOMPAS risk assessment, needs assessment, work readiness assessment, and other CCA assessments as part of program intake. Complete all required forms, case notes, data collection and recording activities necessary for effective service delivery and project accountability. Make appropriate referrals to relevant reentry resources and coordinate with other service providers, as appropriate. Effectively collaborate with internal and external stakeholders to support participants in engagement, retention, and achievement of required milestones. Participate in walk-in screening hours offering resource and referral information in accordance with screening results and inviting appropriate candidates to program orientations. Participate in case review, case conferencing, and program evaluations. Comply with all policies and procedures. Participate in in-service and outside training. Perform other duties as assigned. Qualifications: Experience working with adults with diverse cultural backgrounds who are impacted by the criminal punishment system, preferred;Relevant personal experience in terms of recovery and/or justice involvement, a plus; BA/BS in public administration, health, social work, criminal justice a plus; Bilingual (English/Spanish) a plus; training in Motivational Interviewing a plus; excellent communication, writing and computer skills, required; valid NYS Driver’s License, access to registered and insured vehicle, and transporting participants in own vehicle, required; occasional travel to out of town/state conferences and meetings, required; ability to gain clearance to Onondaga County Correctional Facility, required. ALL APPLICANTS MUST SUBMIT COVER LETTER WITH RESUME. 12 paid holidays per year 20 days of earned time off (ETO) for full-time staff, with the ability to use it after 90-days of employment. Time off is earned starting on your first day. 7 days of paid sick time 100% paid family leave Public Service Loan Forgiveness (PSLF) Program CCA Website: HERE

Keywords: Center for Community Alternatives, Utica , Outreach Specialist, Healthcare , Syracuse, New York