Case Manager
Company: Centers Assisted Living Program
Location: Utica
Posted on: December 2, 2025
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Job Description:
Case Manager - Assisted Living Program Oneida Center for
Rehabilitation and Nursing is actively seeking a Case Manager for
our Assisted Living Facility in Utica, NY. The ideal candidate will
have good communication skills and a pleasant demeanor! Duties
Include: Will act as a liaison between our Residents and the
Director of Case Management Address Resident concerns, which may
include; roommate issues, room changes, behavioral problems, etc.
Help all new Residents in orienting to the Assisted Living Program
Assist Residents in obtaining SSI/SSD benefits and Access-A-Ride
applications & services Coordinate medical appointments; including
scheduling transportation, insurance eligibility, etc. Assist with
the documentation necessary for re-admissions from hospitalization
or rehabilitation Maintain organized incident reports and proper
documentation as necessary Order durable medical equipment based on
physician orders Collaborate with the finance office to assist with
Medicaid recertification or SSA concerns Ensure completion of
Mental Health evaluations and coordination of services as needed
Act as a resident spokesperson when necessary Requirements: Work
experience in human services, social services or other related
fields strongly preferred Proficiency in computer programs such as
MS Office & MS Excel Strong work ethic, intense drive, and
initiative for quality customer service Excellent written & oral
communication skills and great problem-solving skills Superior
administrative and organizational skills with the ability to
prioritize Position requires multitasking and efficient time
management skills Exceptional interpersonal & leadership skills are
required! Location: Utica, NY About us: Oneida Center for
Rehabilitation and Healthcare is a 120-bed rehabilitation and
skilled nursing facility located in Utica, New York. Our pledge to
the community, our residents and staff is to provide post-acute
care in a manner that sets the standard of excellence and strives
to meet and/or exceed the expectations of our residents, staff, and
all we come in contact with. Services at Oneida Center include
Skilled Nursing, Respite, Hospice, and Post-acute Rehabilitation
and are affiliated with an Assisted Living Program and Adult Day
Care. We endeavor to embrace our residents in times of crisis and
assist them to leave and/or live here with a sense of well–being,
individuality, and independence.
Keywords: Centers Assisted Living Program, Utica , Case Manager, Healthcare , Utica, New York
