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Regional Manager

Company: Redline
Location: Utica
Posted on: February 23, 2021

Job Description:

As a Redline Regional Manager you will be responsible for ensuring all partners within the region are being serviced according to the dealer operations playbook. Regional Managers will oversee a team of 5-15 Merchandising Specialists.You will work closely with the Data Analyst, Operations Training & QA director and New Markets Director to ensure team members are reaching their daily, weekly, and monthly KPIs.About Redline Automotive MerchandisingFounded in 2007 Redline Automotive Merchandising LLC, is a search fund private equity backed services company with a wholly owned internally funded Series B-equivalent technology startup. Redline provides a unique suite of software-as-a-service solutions to help modern automotive dealerships, nationwide, win online. Redline has celebrated its inclusion in the INC 5000 Fastest Growing Companies for 2016, 2017, and 2018, and continues to strive in being a leader in the automotive digital marketing solutions industry.Visit us at https://www.redlineadvantage.com/ for more information.What skills do we value?* Adaptability - In a service industry we hire people who can pivot quickly to best serve our customers* Tenacity - People who have set goals and won't leave until the job is done* Selfless Focus on Customers and Co-Workers - A willingness to actively seek ways to help customers and your team* Problem Solver Who Listens First - Someone who takes the time to understand the concerns of our customers and takes action to correct them* Desire to Master One's Position - Someone who enjoys learning a process and can apply those principles in a consistent and accurate mannerYour Role:* Train new Merchandising Specialists* Ensure all clients within the region are being visited with their contracted number of visits.* Assist in new store launches * Help Merchandising Specialists to develop effective service plans to maximize productivity.* Attend weekly L10 calls led by the Director of Operations/Director of New Markets * Review KPIs provided by the data analyst daily* Identify clients with more than 10% missing photos and develop service plans to resolve the issue.* Monitor training and daily rep work flow to ensure all are following the Redline Dealer Operations playbook.* Assign retraining to Merchandising Specialist in conjunction with the operations playbook.* Documenting policy/protocol violations with HR.* Fill in for Merchandising Specialists if their duties or responsibilities cannot be completed for any reason.* Performs all other duties as required.Requirements:* Proven working experience within the automotive industry for a minimum of 3 years* A keen eye for detail and results driven approach* Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations outlined in the playbook.* Advanced organizational skills with the ability to handle multiple assignments* Outstanding communication skills* Unrestricted access to a personal vehicle & computerWhat We Offer* Competitive compensation package with healthy sales and retention bonuses* 401k Company Match* Employer sponsored health insurance (Health, Vision, Dental, Life)* Opportunities for personal and professional growthPowered by JazzHRJGWNlZ3ERU

Keywords: Redline, Utica , Regional Manager, Executive , Utica, New York

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