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Credit & Collections Specialist I

Company: CONMED
Location: Utica
Posted on: September 13, 2019

Job Description:

Specialist I, Credit and Collections

Entry level position with goal to obtain complete knowledge of ConMed's collection philosophy, company culture and be an effective collector with a strong focus on customer satisfaction.

DUTIES AND RESPONSIBILITIES

20% - Collect delinquent accounts utilizing ConMed's standard collection procedures and follow up processes.

20% - Elevate to manager all accounts whose receivables are aging and not responding to collection efforts.

15% - Resolve all billing disputes and fulfill any customer requests.

15% - Document all conversations between customer or sales team on the customer's account.

15% - Update all necessary files, records or complete required paperwork associated with collection efforts.

15% - Proficient in the use of both Manman and Oracle Collection Module system to enable research of questions and/or discrepancies on customer's accounts.

WORK EXPERIENCE REQUIREMENTS:

Finance and/or Customer Service experience

Education requirements:

H.S. diploma

0-20% Travel

Not eligible for employer based visa sponsorship

BENEFITS:
CONMED offers

* Competitive compensation

* Excellent healthcare including medical, dental, vision and prescription coverage

* Short & long term disability plus life insurance -- cost paid fully by CONMED

* Retirement Savings Plan (401K) -- company match dollar for dollar up to 7% Employee stock purchase plan -- allows stock purchases at discounted price.Tuition assistance for undergraduate and graduate level courses

CONMED is an Equal Opportunity Employer & an Affirmative Action Employer. CONMED is a strong advocate of workforce diversity. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-325-5900 option #3.

Keywords: CONMED, Utica , Credit & Collections Specialist I, Accounting, Auditing , Utica, New York

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