Senior Teller
Company: Community Bank System, Inc.
Location: Carthage
Posted on: April 23, 2024
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Job Description:
Overview
At Community Bank System, Inc. (CBSI), we are dedicated to
providing our customers with friendly, personalized, high-quality
financial services and products. Our retail division, Community
Bank, N.A., operates more than 200 customer facilities across
Upstate New York, Northeastern Pennsylvania, Vermont and Western
Massachusetts. Beyond retail banking, we also offer wealth
management, investment management, insurance and risk management,
and benefit plan administration. Just as our employees are
committed to helping our customers manage their finances, we're
committed to our employees. After all, they make it happen for our
customers every day. To ensure our people can enjoy long and
successful careers here at CBSI, we offer competitive compensation,
great benefits, and professional development and advancement
opportunities. As an equal-opportunity workplace and
affirmative-action employer, we celebrate and support a diverse
workplace for the benefit of all: our employees, customers and
communities.
Responsibilities
A Senior Teller 2 monitors branch service operations in a large or
very large size branch by assisting and training less experienced
tellers, overseeing the vault and being responsible for branch cash
levels, plus preparing required operational and regulatory reports.
These duties will coincide with the responsibility of performing
customer transactions on the teller line. Essential
Responsibilities:* Routinely perform transactions on service line
to provide quality customer service and a positive banking
experience by handling financial transactions (i.e. cashing checks,
handling deposits/withdrawals, etc.) with a professional attitude*
Actively listen for potential sales opportunities to promote
specific bank products and services, and refers customers
accordingly* Conduct customer transactions with accuracy and
prepare daily balancing within established operational standards*
Oversee and provide guidance to tellers during daily branch service
operations to ensure good customer service and adherence to bank
procedures* Balance branch cash and monitor cash levels; order cash
from or ship cash to The Federal Reserve when necessary* Prepare
required regulatory, internal and operational reports* Participate
with audits of key branch functions* May perform duties of a
Customer Service Representative as needed* Maintain knowledge of
daily ATM balancing and maintenance, if applicable* Perform other
duties as assigned or directed* Maintain proficient knowledge of,
and demonstrate ongoing compliance with all laws and regulations
applicable to this position, ensure ongoing adherence to pertinent
policies, procedures and internal controls, and meet all
job-specific requirements in a timely fashion Ancillary Duties:As
an integral member of the Branch, this position is also responsible
to provide assistance wherever necessary to help the Branch and the
Bank in achieving their annual goals
Qualifications
Education, Training and Requirements:* High School Diploma or GED*
Internal product and services knowledge Skills:* Accurate and
proficient math* Documentation skills with attention to detail*
Excellent interpersonal and communications skills* Clear thinking
and ability to stay focused* Thorough knowledge of Bank products*
Demonstrated leadership qualities* Must be able to consistently
demonstrate the Company's core values: a strong work ethic,
integrity, respect for others, responsibility, transparency and
humility Experience:* Four (4) years of teller experience normally
required
Other Job Information
Hours: 37.5 hours/week Compensation: Commensurate with experience
plus potential for annual merit increase. In addition to your
competitive salary, you will be rewarded benefits including: 11
paid holidays, paid vacation, Medical, Vision & Dental insurance,
401K with generous match, Pension, Tuition Reimbursement, Banking
discounts and the list goes on! Physical Requirements:The physical
demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be
required to stand, walk or sit. Use hands and fingers, handle or
feel, reach with hands or arms, and speak and hear. The employee
may occasionally be required to lift and or move up to 25 pounds.
Specific vision abilities required by this job include close
vision, and the ability to focus. An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.
Minimum
USD $19.00/Hr.
Maximum
USD $25.60/Hr.
Keywords: Community Bank System, Inc., Utica , Senior Teller, Accounting, Auditing , Carthage, New York
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