Night Auditor - Part-Time
Company: DELTA by Marriott UTICA
Location: Utica
Posted on: May 15, 2022
Job Description:
Job DescriptionThis is an overnight position. 11pm-7am ROP:
$14.50/hrJob Summary: The Night Auditor is responsible for
reconciling all hotel cashier transactions; reviewing, organizing
and compiling management reports on a timely basis and ensuring the
accuracy of guest billings and city ledger transactions. He/she is
also responsible for effectively communicating concerns and/or
related issues to all levels of management and performing guest
service agent duties as required, including check-in, check-out,
switchboard operation and reservations.QualificationsEducation &
Experience:
- High School diploma or equivalent and/or one year of
progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.Physical requirements:
- Flexible and long hours sometimes required.
- Sedentary work – Exerting up to 10 pounds of force
occasionally, and/or a negligible amount of force frequently or
constantly to lift, carry, push, pull or otherwise move
objects.
- Late/Overnight shift.General Requirements:
- Always maintain a warm and friendly demeanor.
- Must be able to effectively communicate both verbally and
written, with all level of employees and guests in an attentive,
friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and
clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions
to meet deadlines.
- Approach all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Delta by
Marriott Utica standards, as required by scheduling, which will
vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming,
which includes wearing the proper uniform and nametag.
- Comply with AFP Management standards and regulations to
encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas
and assist in implementing solutions.
- Must be effective in handling problems, including anticipating,
preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data,
etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest
or operational needs.
- Perform other duties as requested by management.Duties &
FunctionsFundamental Requirements:
- Must be able to work with and understand financial information
and data, and basic arithmetic functions.
- Must be willing to cross train in other accounting or
hotel-related areas.
- Must be able to prioritize job functions in order to meet
deadlines.
- Perform guest services functions as required (i.e. check guests
in/out, take reservations, we-up calls, etc.).
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required
(i.e., Daily Operating Report, Discount Programs, Tax Reports,
etc.) according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile all Front Desk and Food & Beverage
Cashier's work.
- Audit, reconcile, consolidate, and transmit all credit cards on
a timely basis.
- Prioritize job functions in order to meet deadlines.
- Ensure accuracy of all numbers reported including
statistics.
- Input and update financial information into corporate
communications network.
- Perform daily, weekly, monthly and annual data processing
system functions as required.
- Keep management abreast of any unusual operational or financial
events and/or deviations of policies or procedures.
- Ensure overall guest satisfaction.
- Respond to governmental inquiries upon receipt.
- Handle guest requests. We're an equal opportunity employer. All
applicants will be considered for employment without attention to
race, color, religion, sex, sexual orientation, gender identity,
national origin, veteran or disability status.
Keywords: DELTA by Marriott UTICA, Utica , Night Auditor - Part-Time, Accounting, Auditing , Utica, New York
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